by Margarita Grubina – Jan 25, 2024 11:36:16 AM • 8 min

Brand Voice vs Brand AI Voice: What Are They and Why You Need Both

A brand's identity concept extends far beyond just a logo or tagline. A brand's voice plays a crucial role in shaping its personality, connecting with the audience, and establishing a lasting impression. With the advent of artificial intelligence (AI) technologies, the introduction of Brand AI Voice has added another dimension to this dynamic interplay and branding basics.

What is a brand voice?

A brand voice, often called the brand tone of voice, is the consistent and distinctive manner in which a brand communicates with its audience. It encompasses a brand's unique personality, style, language, and values across various channels and touchpoints. Essentially, a brand voice expresses a brand's identity through written or spoken communication.

Here are key elements that contribute to defining a brand voice:

  • Tone: The emotional quality or attitude expressed in the language.
  • Style: The specific way the brand communicates, including sentence structure, vocabulary, and grammatical choices.
  • Language: The words and phrases unique to the brand, creating a distinct vocabulary that resonates with its audience and reinforces its identity.
  • Values: The underlying principles and beliefs that the brand wants to convey.
  • Consistency: Maintaining a consistent voice across all communication platforms helps build a recognizable and trustworthy brand identity.
  • Adaptability: While consistency is essential, a brand voice should also be adaptable to different contexts and situations.

Creating and managing a brand voice is a collaborative effort that typically involves multiple stakeholders within a company. The responsibility often falls under the purview of the marketing and communications teams.

A brand AI voice refers to a custom-created, artificial intelligence-generated voice that embodies a specific brand's distinctive personality and identity. This technology allows companies to infuse a human-like voice into various applications, such as audio content on websites, educational videos, customer service interactions, in-store experiences, etc. Unlike generic or pre-existing AI voices, a brand AI voice is tailored to align with the brand's values, tone, and overall identity, offering a unique and recognizable auditory representation.

Best practices for maintaining a brand tone of voice

Maintaining a brand tone of voice, especially in the context of AI tools that can generate content, requires a thoughtful approach. Here are some best practices to ensure consistency and authenticity in your brand's tone of voice:

Establish Clear Guidelines

Before starting with AI speech synthesis, define and document comprehensive guidelines that outline the key elements of your brand's tone of voice, including specific examples and scenarios.

Regularly Update Guidelines

As your brand evolves or expands into new markets, revisit and update your tone of voice guidelines. This ensures your brand's communication remains relevant and resonant with your audience.

Maintain a Consistent Persona

Whether humans or AI creates content, strive for a consistent persona across all channels. This consistency helps reinforce your brand identity and builds trust with your audience when implementing AI voice synthesis.

Understand the Audience

Tailor your tone of voice to suit the preferences and expectations of your target audience. Consider factors such as demographics, cultural nuances, and communication preferences.

Test and Iterate

Continuously test the effectiveness of your brand's tone of voice in different contexts. Use feedback and performance metrics to iterate and refine your approach.

Adapt to Platforms

Understand the nature of each communication platform and adapt your tone of voice accordingly. Social media may allow for a more casual and conversational tone than a formal press release.

Consider Emotional Resonance

Consider incorporating emotional resonance into the guidelines if using AI tools to create content. AI can mimic emotions, but a human touch may be necessary to ensure genuine emotional connection.

Monitor Industry Trends

Stay informed about industry trends and changes in communication styles. Your tone of voice should reflect the current landscape while remaining true to your brand's identity.

Address Ethical Considerations

Be mindful of ethical considerations related to AI voice generators. Ensure that your use of AI aligns with your brand's values and does not compromise authenticity or transparency.

How having a unique brand AI voice could benefit your company

A unique brand AI voice can benefit your company by enhancing its brand identity, customer interactions, and overall user experience. Here are some examples of companies and people that have leveraged custom AI voices:

Voice Branding with Google Assistant

Google has invested in creating a unique and recognizable voice for its virtual assistant, Google Assistant. Users can interact with the assistant using a natural and human-like voice. Google's commitment to creating a distinct AI voice contributes to a more engaging and personalized user experience across various devices, from smartphones to smart speakers.

Voice Interfaces in Customer Service

Some companies use AI voices in customer service applications to enhance efficiency and provide a consistent brand experience. For instance, banks and financial institutions may deploy AI voices for interactive voice response (IVR) systems, ensuring a standardized and on-brand customer interaction.

Tribute to Avicii with AI voice

In honor of famous Swedish DJ Avicii, one of his best-known collaborators, Aloe Blacc, created an international version of the song "Wake Me Up" to help more people appreciate the real meaning behind its words. Thanks to Respeecher, Aloe appeared to sing Mandarin, Italian, French, and Spanish fluently, presenting a beautiful and touching version of "Wake Me Up," capable of reaching millions of music lovers. 

The benefits of having a unique brand AI voice for a company include:

  • Brand Differentiation: A unique brand AI voice sets a company apart from competitors, making it instantly recognizable and reinforcing its brand identity.
  • Enhanced User Experience: A well-crafted brand AI voice contributes to a more natural and enjoyable user experience, whether in customer service interactions, virtual assistants, or other applications.
  • Consistent Brand Messaging: Brand AI voices can deliver brand messages consistently across various platforms, ensuring a unified brand presence.
  • Increased Engagement: A unique and appealing brand AI voice can capture users' attention, increasing engagement and fostering a positive brand perception.
  • Brand Trust: Establishing a consistent and reliable brand AI voice builds trust with users as they associate the voice with the brand's values and commitment to quality.

While these examples showcase the potential benefits of custom AI voices, companies need to approach AI voice implementation thoughtfully, considering their brand identity, target audience, and the specific context of use.

Who else can benefit from an AI brand voice?


YouTubers can maintain a consistent tone and style across their video content, reinforcing their brand identity.


AI voices can be used for brand endorsements, maintaining the celebrity's unique voice even in scripted advertisements or promotional content.


Coaches can use AI voices to automate the creation of coaching content, such as guided meditations, affirmations, or instructional materials.


AI voices can provide an alternative narration option for audiobooks, allowing authors to reach a broader audience in a cost-effective way.


Podcasters can use brand AI voices for consistent and branded introductions, creating a professional and polished opening for each episode.


Influencers can utilize AI voices to automate the creation of social media captions, maintaining a consistent voice across different platforms.

Motivational Speakers

Motivational speakers can use AI voices to customize motivational messages based on individual preferences or occasions.


Integrating AI voices has become a powerful tool for individuals and brands, offering an innovative approach to content creation, brand identity, and user engagement. Respeecher , through its cutting-edge Voice Marketplace and Text-to-Speech (TTS) technology, empowers brands to shape a distinctive voice for their identity or seamlessly have an AI voice clone of a representative figure. This simplifies the content creation process and ensures a consistent and recognizable brand AI voice across various platforms.

The Voice Marketplace by Respeecher is a dynamic hub where brands can discover, experiment, and select the ideal AI voice that aligns seamlessly with their unique identity. Respeecher also allows brands to effortlessly create endless audio materials without constant recording efforts, providing a scalable solution for content generation.

The capabilities offered by Respeecher extend beyond linguistic borders, enabling brands to communicate effectively in multiple languages. With the explicit permission of the voice donor, Respeecher facilitates the creation of AI voices that resonate with diverse global audiences, contributing to a more inclusive and personalized brand experience.

Margarita Grubina
Margarita Grubina
Business Development Executive
Margarita drives Respeecher's growth through strategic market analysis and nurturing client relations. Her role is pivotal in discovering and tapping into new market opportunities, as well as maintaining strong connections with clients. She combines her industry expertise with a forward-thinking approach, ensuring Respeecher's offerings resonate with evolving market needs in the dynamic field of voice AI technology.
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